We have put together a few FAQ where you'll find the answers to the most frequently asked questions about our hotel. Learn more about Surabhi Suites before booking with us
In order to make your stay with us as pleasant as possible, the Management requests your cooperation in observing the following general hotel policies as an agreement between the guest and Surabhi Suites. If you have any further questions please feel free to get in touch with us.
Yes you will need to call and confirm your reservation in advance by making an advance payment. If not the rooms will be allotted based on availability
The standard check-in time for our hotel stay is usually 12:00 noon, while checkout times range on average from 11:30am to 12pm
Surabhi Suites offers on request housekeeping service to our guests. If you wish to use our cleaning service sooner, please let us know. You can do this by calling the reception anytime
Our hotel allow our guests to have visitors, but it's always best to check with the front desk to avoid any misunderstandings. We may have restrictions on the number of visitors or the hours they are allowed to visit, so please inform the reception beforehand.
Our check-out process begins when the guest announces his/her departure from a guest room of a hotel. Always inform at the reception before checking out so that pending bills/dues can be settled
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.
Yes you will have to make the payment in advance every 24 hours. The guests are charged one day rent only when they have spent 24 hours or a part of 24 hours in the hotel.
Yes we have a large free parking facility for our guests in the premises itself. However please keep in mind the your belongings and your vehicle are entirely at your own risk.
We strive to provide our guests with an exceptionally clean, safe, and friendly hotel experience. and to this end we request our guests too to help the management by keeping their rooms clean, tidy and to avoid damage to the hotel property
You can book as many rooms as are available for selected period. Just ask the the reception for availability details.
In order to make your stay with us as pleasant as possible, the Management requests your cooperation in observing the following general hotel policies as an agreement between the guest and Surabhi Suites. If you have any further questions please feel free to get in touch with us.
High speed wireless internet is offered for free throughout the hotel; whether it be rooms, restaurant, terrace, communal areas or breakfast area.
We have a large parking area which can fit any type of vehicle. Buses and trailer trucks can park safely behind the hotel.
We will do whatever it can to keep its customers satisfied. We will gladly hold your room until 2PM, on check out day, depending on occupation and additional amount. Inquire at the reception for more details.
We'll do everything possible to accommodate your request. Please inquire at the reception in advance before making the reservation
Since hotel policies regarding early check-in (generally before 2:00 pm) or late checkout (generally after 12:00 pm) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.
Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.
Although individual hotel policies may vary, most hotels have a minimum age requirement of 21 years old. Please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found in your confirmation email or on the respective hotel information page.
You can book as many rooms as are available for selected period. Just ask the the reception for availability details.
Generally no deposit or prepayment is requested. However, there are few exceptions as Special conditions or Non refundable reservation. You will find the deposit or prepayment information in the room pages
If you would like to know more about us or have any query, feel free to get in touch with us. At Surabhi Suites we are always happy to help with any enquiry you may have, big or small.
Fill out the form below, and we will be in touch shortly